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Qualifications and Licensing
You always want to deal with an exterminator that is fully licensed and qualified to handle your insect issue. Just because a business has nice vehicles and sharply dressed technicians does not guarantee that they'll be able to effectively take care of your problem. In most states, pest control companies are required to train and certify their technicians according to strict requirements. This certification requires not only a thorough knowledge of pests, but also proper methods of control.
Don't hesitate to ask for copies of licenses and certification from the companies you are considering. If you sense any hesitation whatsoever when you ask for this verification, that is an indication you should look elsewhere immediately. In addition, you'll want to make sure they carry liability insurance and find out how long they've been in business. The older the company, the more stable it likely is; established businesses don't get that way unless they've satisfied a great many customers over the years.
You want to consider exterminators who are members of state and national pest management associations. This shows the company has a commitment to continued learning so its personnel stay apprised of the latest technologies and techniques. You not only want to make sure each business you're considering is a member, but also that it is an active member.
There are several voluntary programs offered in the pest management industry that allow exterminators to broaden their base of knowledge. When you see that a company is participating in one of these programs, that is an excellent indication it is willing to go the extra mile to make sure you receive the most effective service possible.
As with any type of contractor, you should ask people you trust to get their recommendations regarding which exterminator you should use. There is a very good chance that someone you know has had pest control done recently, and will be more than happy to share their experiences with you. However, you should also look at online reviews and check the website of your local Better Business Bureau chapter to see what others think of the companies that are on your list.
Choosing a pest control company you can trust doesn't have to be difficult or time consuming. Do a little research, ask a few questions and there's a great chance you'll be satisfied with the service you receive.